CAP COMMUN · Shared services
Your support functions, better together than apart.
IT, purchasing, HR, finance: we design your shared services centre and support it until it runs smoothly. Everything starts with a free workshop.
This is you if…
Multi-entity groups, networks, cooperatives, local authorities, peers in the same trade.
Each entity has its own tools for the same tasks
Licences, suppliers, re-keying: everything is paid for several times over.
Everything rests on one or two people
One person leaves or goes on sick leave, and payroll or IT grinds to a halt.
Fixed costs are rising faster than the business
Support functions weigh more heavily every year.
Everyone negotiates alone
Insurance, supplies, software: no volume, no leverage.
What we mainly work on at this step
- Image and visibility
- Strategy and business model
- Finance and steering
- Operations and organisation
- Digital
- Shared services and alliances
Your services
A diagnostic, then you choose.
The diagnostic is always the first step. Then a one-off engagement, monthly support, or both. Click on a service to see its details.
First of all: the free scoping workshop. Two hours with management to find out whether shared services are worthwhile for you.
1 · Diagnostic · One-off · fixed price
The shared services study
Knowing, with figures to back it up, what you gain by sharing.
Each entity pays on its own for what could be shared: IT, purchasing, HR, finance.
What you receive
- The scope: which functions, which entities
- Three costed scenarios, from the simplest to the most integrated
- The expected gains and their timeline
- A scoping note for the board to decide on
- Its price is deducted from the engagement if it follows within thirty days
FormatOne-off · fixed price
Duration5 days
WhereOn site, in each entity
Price510,000 XPF excl. tax
How it works
Before
The free workshop
Two hours to find out whether the study is worth it.
Days 1 to 3
Fieldwork
Interviews in each entity, review of costs and tools.
Days 4 and 5
The scenarios
Costing, comparison, scoping note.
2 · Engagement · One-off · fixed price
Setting up the shared services centre
From the chosen scenario to a service that runs.
The scenario has been chosen. Now it has to be built without disrupting the entities’ day-to-day work.
What you receive
- The target: organisation, tools, written service levels
- The business plan and the allocation of costs between entities
- Governance between members
- The choice of shared tools
- The launch, function by function
FormatOne-off · fixed price
Duration15 days or more, tailored
WhereOn site and remote
PriceFrom 1,440,000 XPF excl. tax
How it works
Frame
The rules
Governance, cost allocation, timetable.
Build
The service
Organisation, tools, recruitment.
Switching over
Function by function
Without interrupting the business.
3 · Support · Monthly · 12 months
Monthly steering
The shared services centre keeps its promises, month after month.
The service is up and running. Now the gains need tracking, adjustments need making and the next functions need bringing in.
What you receive
- The monthly steering committee, prepared and followed up
- Gains tracked, entity by entity
- Service levels measured and adjusted
- The next functions to share, when the time comes
FormatMonthly · 12 months
Duration2 days per month
WhereOn site
Price192,000 XPF excl. tax / month
How it works
Every month
The committee
Gains, service levels, decisions.
Every quarter
The report to members
What each member has gained.
At twelve months
The final review
The members decide what comes next.
Prices in XPF excluding tax.
The 30-second test
Is it time to share your support functions?
Tick whatever sounds like you.
- Each entity has its own tools for the same tasks
- Support functions rest on one or two people
- Fixed costs are rising faster than the business
- Each entity buys on its own what you could negotiate together
- You have at least 25 support roles in total
0 out of 5
and between independent firms?
The Alliance: sharing without merging.
Six to twenty businesses in the same trade, not competing with each other, that pool what does not set them apart: purchasing, IT, payroll, accounting. Each one keeps its name, its clients and its freedom.
1
Same approach
Free workshop, study, set-up, steering: the same steps as for a group.
2
Shared price
The price of the study is split between the members: each one pays its share.
3
Freedom
You join when you are ready, and keep control of what makes your business what it is.
Frequently asked questions
Before you start.
Where do I start?
With the diagnostic. It is the first step, at a fixed price, and it ends with a written decision. Its price is deducted from the engagement if it follows within thirty days.
Engagement or support?
An engagement builds something specific, in one go: a plan, an organisation, a dossier. Support follows you every month to hold the course. Many clients go on from one to the other.
Can I stop the support?
It is a twelve-month commitment, billed monthly, and it never renews automatically: at the end, you decide.
Do all the entities have to agree?
No. We start with those that are ready; the others join when they see the gains.
Who hosts the services centre?
One of the group’s entities, a dedicated structure or a consortium: the study compares the options and their effects.
And between independent businesses?
That is the Alliance: the same approach between non-competing peers, and the cost of the study is shared.
Let’s talk about your project
Tell us where you stand: a reply within 24 hours, from Nouméa. The first conversation commits you to nothing.
The other steps